This policy was last modified on December 10, 2018
Which type of personal information do we hold?
We collect information from you when you fill the contact forms.
The information collected trough our contact forms are not stored to our database and are sent directly to our email trough a secure connection.
Also, our email conversations will be completely removed once they ended.
If you will need support again you will have to resend the information needed again.
How do we collect the information ?
Through contact forms at our website and through google analytics.
Why do we store such information ?
We store this information in order to offer support services.
What do we use your information for ?
Any of the information we collect from you may be used in one of the following ways:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the service requested.
Who do we share your information with ?
We DO NOT share information with external sources.
How do we protect your information ?
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology.
Accountability & Management
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Data breach protocol
In the event of a data breach, we report such a breach to the proper authorities and to any users impacted.
Where is data stored ?
- Data that flows between each of your sub-processors is done on the server-side of our operation. This information is never cached and is sent directly to the subprocessor using a secure connection and private keys provided by the subprocessor. These private keys are never stored on any of the servers in flat files.
Usage & Compliance
Children Online Privacy Protection Act & General Data Protection Regulation Compliance
We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act) and GDPR (General Data Protection Regulation), we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.